In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!
In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!
In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!

Radical Customer Service

Radical Customer Service: Bringing the Service Desk to the Customer

At the 2017 HDI Conference in Washington, DC, Neil Gloudemans and Taylor Jadin, two of our user support specialists, presented "Radical Customer Service: Bringing The Service Desk to the Customer".

Resources:

Video (Facebook)
Slides (PDF)

Contact info:

Neil Gloudemans
neil.gloudemans@snc.edu
@neilamonst3r

Taylor Jadin
taylor.jadin@snc.edu
@taylorjadin

Contact Us

For Support
Phone: 920-403-4040
Email: servicedesk@snc.edu
Location: Cofrin 119

Visit our Knowledge Base for many self-help articles: servicedesk.snc.edu

To request help, call us, email us, visit us, or submit a request.

For after hours emergencies, call our telephone number and use option #3. An ITS director is available and on call 24/7.